Privacy Policy

Privacy Policy

Effective Date: Dec. 7, 2025

Last Updated: Dec. 7, 2025

1. Introduction

Experience Chiropractic (“we,” “us,” “our,” or “Practice”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website

https://theruizexperience.com (the “Site”) or use our services. By using the

Site or our services, you consent to the practices described in this Policy.

2. What information we collect

We may collect the following types of information:

• Personal Information you provide: e.g., name, address, email address, telephone number, date of birth, health information (as needed for chiropractic care), insurance information, payment/billing information, other information you provide.
• Usage/Automatic Information: e.g., IP address, browser type and version, device identifiers, pages visited on our Site, referral/exit pages, operating system, date/time stamps, and other data collected when you navigate the Site or use our services.
• Cookies and similar tracking technologies: We (and third‐party service providers) may use cookies, web beacons, pixel tags, and similar technologies to collect data about your interaction with the Site.
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3. How we use your information

We may use your information for the following purposes:

• To provide, operate, and maintain the Site and our services.
• To schedule and manage your chiropractic appointments, treatments, billing, insurance claims, and follow‐up care.
• To communicate with you (by email, phone, text or other) about appointments, treatment plans, reminders, service updates or offers (where permitted).
• To respond to your inquiries and requests.
• To improve our services and the Site — via analytics, feedback and usage data.
• To ensure compliance with legal, regulatory or professional obligations.
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4. How we share your information

We will not sell your personal information. We may share your information in the following circumstances:

• With service providers and vendors who assist us in operating the Site, performing business operations (e.g., billing processors, website hosting, analytics providers), under contractual obligations to keep your data confidential and use it only for specified purposes.
• With other health-care providers, insurers or payors when necessary to provide you care, submit claims, or coordinate treatment.
• When required by law, regulation, legal process (court order, subpoena, etc.), or to respond to governmental authorities.
• In connection with a business transaction (e.g., merger, acquisition, sale of assets) where your data may be transferred as part of the business assets, subject to this Policy.
• To protect the rights, property or safety of Experience Chiropractic, our patients, staff or others.

5. Data retention

We will keep your personal information for as long as is necessary to fulfill the purposes for which it was collected, comply with applicable laws and regulations, resolve disputes, enforce our agreements, and for other legitimate business purposes.

6. Cookies & tracking technologies

You can typically set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of the Site may not function properly if cookies are disabled. We (and our third-party analytics or advertising partners) may use cookies or similar technologies to collect information about your use of the Site and your browsing activities.

7. Security

We implement reasonable administrative, technical and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the Internet or method of storage is 100% secure. You acknowledge that you provide information at your own risk.

8. Children’s privacy

Our Site and services are not directed to children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personally identifiable information from children under that age. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us and we will delete such information.

9. Your rights and choices

Depending on your jurisdiction, you may have rights to access, correct, update or delete your personal information. You may request to opt-out of certain communications (e.g., marketing emails or texts) by following the instructions provided or contacting us directly. Please note that certain communications (e.g., appointment reminders or service updates) may still be required to provide you care.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date. Your continued use of the Site or our services after such changes will constitute your acceptance of the updated Policy.

11. Contact us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Experience Chiropractic

chirocarlos@theruizexperience.com